Na het lezen van mijn vorige blog zal de oplettende lezer tot de conclusie zijn gekomen dat het managen van software compliance een combinatie vereist van de juiste tooling en processen, maar vooral, dat de processen, die direct door de tooling worden ondersteund, niet toereikend zijn. In deze aflevering pakken we het procesmodel weer op […]
Gister had ik een meeting met een medewerker van de afdeling Juridische Zaken om een aantal punten in een (koop-) contract van software te bespreken. Het viel mij op dat de medwerker alle juridische haken en ogen in het contract daar waar het gaat om boete clausules goed in de gaten had. In zijn […]
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When you’re involved in IT&SAM in Europe you have probably heard of the new General Data Protection Regulation. In this post, I’d like to shine some light on how this new ruleset affects your job, and how you should adapt to it. When you’re in IT&SAM outside of the EC you will be affected (maybe) less. When you’re in an organization that’s acting global, and in the EC, you must navigate between various regulations that are valid in different parts of the world.
As SAM practitioners may involve internal staff, sometimes hired experts or employees of a SAM service provider, it’s of the highest priority to find out what role you have according the new GDPR. And at times there will be a combination of roles, between data processor and/or data controller.
First you need to know that the regulation started on May 18th of this year (2016) in Europe, and will be effective as of May 25th, 2018. In the meantime, organizations have time to adapt to the new regulation, train people, assign accountable and responsible. Last week I read that it was to be expected that between 26.00 and 74.000 new Data Protection Officers will need to be added in organizations, in the years to come.
As IT&Software Asset manager you’re using lots of data sources. Incorporated in some of these sources is personal information and other data that is subject to the new GDPR. And it doesn’t matter anymore if your part of the data controlling organization or a service provider, or any other function. If you’re handling GDPR affected data, you need to comply! (more…)
Veel organisaties worstelen met softwarelicenties en slechts een enkeling slaagt erin zijn software compliance onder controle te krijgen. Vaak is dan het advies is om de Software Asset Managementprocessen op orde te brengen. Maar dan rijzen er vele vragen. Procesmodellen zoals ISO 19770 of ITIL-SAM geven wel aan om welke processen het gaat, maar bieden […]
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Following the first two parts in this series about the journey into SAM I want to talk a little more about the fact that you are only “as good as your information”. This means that when you want to have a reliable or effective SAM practice you first need to get the basic information fully reliable. And just gathering basic reliable information is one of the toughest jobs there is in SAM. So let’s see this step as getting your tickets and preparing your luggage.
Imagine that you want to know everything there is to know about the usage of your software and I really mean the nitty-gritty details. You’ll need to know everything about your infrastructure, your users, your connections or connectors and about the access policy for each software title. To be able to refine the details even more you need some more information, but let’s keep it as it is for now as it is a journey and we learn along the ride. (more…)
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In my previous post I wrote on how to start with IT & Software Asset Management. I wrote that the most important thing was STARTING. And where to start is a big question for a lot of companies.
The easiest way to plan your journey in IT&SAM is having your current state of IT&SAM affairs checked. IT&SAM processes however, cannot be examined as ‘standalone’ processes. In fact being meta processes, they are strongly related to or even part of many business and IT processes, processes that most organizations have pretty well in place already.
Assessing your organization on the IT&SAM capabilities includes checking the relates processes. You’ll see that the results vary by IT&SAM component and related process. And that’s why it’s important to know your starting position. If you have the outcome of (more…)
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The last century was all about innovation. Invention after invention saw the light and brought us to the world we live in today. And as I see it now, there is still a little room for invention, but what we’re mostly doing is improving. We invented the automobile and improvements on that make it that we ‘order’ a car, tell the destination and we’re brought there without actually driving the car, as it will drive us (look at UBER).
We invented printing, and more specific 3d printing. This changes the game for high volume manufacturers as we’re now able to print the stuff we need in our own homes (not ready yet, but within a few years…) and not need to order from a factory that makes them by the millions.
We’ve invented the smartphone and frankly it hasn’t really changed a lot since the last decade. Just improvements and the new way of communication that’s build upon the smartphone is already there, it just needs improvement. (more…)
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Just a little warning: In the past and present, and sadly the future, lots of organizations decide to do something on software asset management (SAM) and select and implement a SAM tool, without preparing their organization for the vast mass of information that wil come down on them as an avalanche. If you haven’t prepared your organization for this your investment (the tool) will end up in the archives as quick as you’ve decided to buy it based on the impressive and inviting demo’s and sales pitches. And then you’re missing out double, because at that point you’re adding the SAM tool to the significant savings you could have had!
The tool’s massive information stream can only be used to the maximum if your organization (more…)
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I see an increase of SAM experts stumbling over each other with messages to the market where they think a huge SAM battle needs to be fought with expertise. And it must be mind boggling to all those people looking for assistance to select the right expert to help them out. The more I look at it, the more I see three different streams in experts:
The tool driven expert
The process drive expert
The combined expert
As organizations are not aware of the real SAM issues ahead, they tend to follow the stream that’s most heavily marketed, or screams the loudest. (more…)
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I’m admitting; I do regularly check my Facebook account. And I do know that because it’s a subscription free service I have to live with the occasional advertisements and be aware that all my data is in the hands of an organization that really knows how to make money out of that.
But some time this week, while scrolling through my timeline, I saw that the BSA was advertising on facebook and inviting people to come clean about their employers possible illegal software utilization. So that means that virtually everybody (connected to social media) in the world can peach every organization and hope to make some money of that. I assume (I know I shouldn’t) that people will only do this when they have a very rotten relationship (more…)
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